Toby Shop estimate that products will be delivered in the UK within 3-5 days of our customers placing an order and often sooner.
We have a cut off order time of 1pm daily to deliver within the estimated timescale.
Orders are sent in plain packaging.
FREE SHIPPING to UK Customers.
European Community & Worldwide
Regular delivery time is around 7 to 10 days for European delivery, though it can often be quicker.
Regular delivery time is around 10 to 14 days worldwide, though it can often be quicker.
For a normal UK delivery, a signature should not be required, however packages which will not fit through your letter box may be taken back to the postal depot for collection. Please note that where a signature is required, orders cannot be sent to PO box addresses. Higher value orders may be sent via a 'signed for' service.
Should you require clarification on what happens if no-one is available to receive the goods, and/or a signature is required, please get in touch with the carrier direct.
Toby Shop endeavour to adhere to delivery estimates but they are unfortunately only estimates. With the best will in the world and the most efficient systems, things occasionally do go wrong, very often outside of our control. We would like to take this opportunity to apologise if you are unfortunate enough to experience any difficulties with your order.
Overseas delivery is £5 within the EU and £8 for RoW.
Orders for delivery outside the UK are sent using the Royal Mail Airsure service and will arrive within 7-14 working days. We can trace your parcel until it reaches the destination sorting office, where it will be passed on to local mail carriers.
Please note we are unable to claim the loss of a parcel with Royal Mail until 25 days have passed.
22 Notting Hill Gate